Create a new session
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- Set the format of your session and whether there is a burst you want to assign to it.
- Describe what you want to address simply and factually, as in “this is the one thing we want to look at”. You leave out any description about how it happened, what you think went wrong, or what you plan to do with it.
- To provide more context, indicate how this session fits into a broader category or need.
- Choose any three outcomes that you want to achieve. These are the six categories of expectations and support from the Behavior Matrix. You can review them at the individual behavior level there, if you find it helpful.
- Give your session a short, literal name so that it’s easy to remember.
- When you’re ready to make your session live, a popup will provide text for an email invitation. Don’t forget to save your session!
When it's worth tracking your progress...
It takes just a minute or two to set up a new session. A recorded session makes it easy to monitor your progress through tangible responses, both in the solution process, and during the live testing phase.
Member's Insight
H3: a second headline
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